Find out more about our team
Anna Burhouse
RUBIS.Qi director
Anna is director of quality development at Northumbria Healthcare NHS Foundation Trust. She supports, trains and coaches staff across the UK in improvement and innovation skills, helping teams to lead and evaluate complex innovation and improvement work.
Anna is a Health Foundation Generation Q improvement fellow, an Ashridge Business School alumni and senior fellow for the University of Bath, where she teaches on a large online open course for quality improvement in healthcare.
Anna has many years of experience as a clinical and operational leader using quality improvement methodologies to speed up the adoption of evidence into practice. She is passionate about the co-production of services, citizen science and the role of leaders in creating improvement cultures.
Annie Laverty
RUBIS.Qi director
Annie is Chief People Officer at NENC NHS Integrated Care Board. She previously worked as Chief Experience Officer at Northumbria Healthcare NHS Foundation Trust. She has led on one of the most comprehensive patient experience programmes in the NHS and a pioneering real-time staff experience programme.
A Health Foundation Generation Q fellow, Annie graduated from an 18 month leadership scheme in 2012 designed to develop a new generation of leaders for quality improvement in healthcare. Annie has extensive experience in developing integration in healthcare. She has recognised expertise in engaging patients and carers in service re-design and improvement.
Annie is also a trustee of the Picker Institute, a not-for-profit organisation that makes patients’ views count in healthcare. She began her career as a speech and language therapist, working in, and ultimately leading, Northumbria Healthcare’s stroke team over a 20 year period.
Suzie Bailey
Director of leadership and organisational development at The King's Fund
Suzie is a Health Foundation Generation Q fellow and is currently director of leadership and organisational development at The King’s Fund. Suzie has significant experience as an operational healthcare manager and has successfully led on improvement work as well as multiple major change programmes at an organisational level.
An advocate of relational leadership and empowerment, Suzie is passionate about creating the right conditions to enable staff to make improvements. She took a lead role in establishing an improvement directorate of NHS improvement where she was director of leadership and quality improvement. She led on the creation of the Sheffield Microsystem Coaching Academy which develops capability for staff and patients, and is a trained leadership coach, working with senior clinicians to increase their performance.
Nicola James
RUBIS.Qi Service Improvement Project Manager
Nicola joined RUBIS.Qi in November 2017 and is the project manager for a number of Health Foundation programmes, such as Common Ambition, Embedding System Change and QLab. Nicola was also project manager for previous Health Foundation programmes including Innovating for Improvement and Scaling Up Improvement.
Nicola provides project management to the JIA Learning Collaborative, a programme developed in partnership with the British Society for Rheumatology (BSR).
Nicola has worked in the charitable sector coordinating Big Lottery funded projects for the blind and vision impaired. With a background in private sector HR management, Nicola has managed multiple large-scale redundancy, training and redeployment projects in the UK and Poland.
Annalise Raine
RUBIS.Qi Project Coordinator
Annalise joined RUBIS.Qi in March 2021. Annalise previously worked in Child Health at Northumbria Healthcare NHS Foundation Trust and is currently in the process of completing an MSc degree in Human Resources and Management.
Annalise is currently Project Coordinator for a number of current Health Foundation projects, such as Common Ambition and QLab, as well as the JIA Learning Collaborative (funded by the British Society for Rheumatology).
Annalise provides technical support to project teams and is responsible for organising and setting up events and coaching calls. She also manages the RUBIS.Qi social media accounts and the promotion of projects.
Lainey Fraser
RUBIS.Qi clinical associate
Lainey joined RUBIS.Qi as a clinical associate in 2018. She has worked in Northumbria Healthcare surgical business unit as a service lead in health psychology since 2012 where she led an award-winning initiative to embed compassion and trauma informed care in obstetrics, gynaecology and neonatal services. This work is now being scaled up across the trust and includes a compassionate leadership orientation. Her interest in quality improvement began in a seconded role to operationalise the clinical governance framework within a mental health trust and she is passionate about including patients in service evaluation and design.
Lainey has had a career that spans over thirty years, from inpatient hospital care for individuals with serious mental illness, to primary care mental health. She continues to practice as a clinician, supervisor and trainer.
