I am currently associate clinical director for patient safety the West of England Academic Health Science Network, visiting senior research fellow at the University of Bath and person-centred care expert with the International Society for Quality in Healthcare (ISQuA)
I spent 24 years as a consultant radiologist in the NHS. I completed my MBA at Bath University in 2000 with distinction. My thesis on qualitative systems dynamics applied to coronary artery disease outcome improvement won the UK Systems Dynamics Society prize in 2001. I continue this interest through my work with the University of Bath and was a guest speaker at the 2018 Systems Dynamics Society meeting in April 2018. From 2000-2009, I was medical director and director/ quality and patient safety at an acute NHS trust (Weston Area). In 2010 I was awarded a one-year fellowship based in the US as Health Foundation and Institute for Healthcare Improvement Quality Improvement fellow. During this year I qualified as an improvement advisor, my project was based in the UK and focused on improving choice and quality at the end of life. I was medical lead for the south west patient safety and quality improvement collaborative from 2011-2014.
My recent work has covered leadership coaching at senior team level, design and delivery of improvement collaborates both regional and national, leadership courses for clinicians, the development of online learning systems and with the Health Foundation, systems improvement analysis and the publication of valuable guides to building QI capacity.